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Jessica Sienkiewicz Goes Back to the Drawing Board to Care for Her Patients

Clinical Assistant uses artistic talents to improve patient experience

Jessica Sienkiewicz, Clinical Assistant, is part of the team that provides care to thousands of patients who come through the doors of the Emergency Department (ED) each year.  Using the tools of her trade - stretchers, thermometers, blood pressure and EKG machines, along with her skills and compassion, she strives to provide both quality care and an exceptional patient experience to those who turn to the ED in their time of need. But it may with a paint brush and her talent as an artist [...]

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For Jane Zachelli Kindness Is Always on Menu

Language barrier no match for Nutrition Services team member

Health care technology can assist physicians as they pinpoint a cancerous tumor, starve it so it can’t grow while simultaneously attacking it with chemotherapy. It can help nurses monitor vital signs and pick up slight, subtle but life altering variations. It can also help a patient get a good meal. Jane Zanchelli, a 19 year veteran of Nutrition Services used the technology at her disposal to make sure her patient, whose native tongue was not English, received a satisfying meal.  T [...]

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Seasoned Nurse Still Learning Today

Storm  Treanor, RN, makes her way through  the CVPH Emergency Department (ED) seemingly un-phased by the beeping and buzzing of technology and constant whirlwind of activity.   As a registered nurse with more than 50 years of experience, she currently works rotating shifts (per diem or as needed) in the ED and is in her element. “Currently, my full-time job is EMS Coordinator for Clinton County.  I coordinate education, certifications, supplies and logistics for [...]

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Donating a Kidney Was An Easy Decision for Peggy Bolster

Behavioral Health Nurse Helps A Stranger In Need

Ask most people to describe a hero, and it’s likely a cape and mask may be part of the discussion - not comfortable corduroys and a long sleeved cotton shirt.  But that’s what Peggy Bolster, RN wears most days when she comes to work as a Clinical Operations Supervisor on the Child & Adolescent Behavioral Health Unit.   Bolster rejects the idea that she’s hero despite having donated a kidney to a complete stranger a little over a year ago. To Peggy it seems [...]

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Giving Her Patients Something To Lean On

Gina Rickert of Orthopedics Services Keeps Patients In Mind During Her Saturday Treasure Hunts

On almost any Saturday, you can find Gina Rickert and her husband perusing through boxes and tables of “this, that and everything.” Avid treasure hunters, they travel the North Country’s backroads and neighborhoods in search of bargains and one-of-a-kind deals. Included in that list are canes, walkers, crutches and other items that an orthopedic patient might benefit from. As the Practice Supervisor for Orthopedic & Sports Medicine, she says there is always a need. &ldqu [...]

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A Year-Long Commitment Has A Life-Long Impact

Charles Spring's Efforts Helped Change Lives

Bit by bit, one empty water bottle at a time, Charles Spring of Environmental Services made a difference in the lives of people he doesn’t even know.  After a year-long effort, Charles donated two full grocery carts to the Interfaith Food Shelf. It was during the Christmas holiday that he conceived the idea to help those less fortunate. “I’m not a particularly religious man but I just felt as if showing “good will toward men and women” was the right thing to [...]

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Angela Watts, CHAA, is "Walking the Walk"

Going the extra mile for her patients

Angela Watts, a certified Healthcare Access Associate in Patient Registration, is always willing to take a few extra steps to help a customer. And that’s exactly what happened when an elderly man came to the Diagnostic Center for some tests.  “As he signed in, I realized the physician’s order form had not been faxed to us yet. So I asked him and his wife to have a seat in the waiting room. They had just come from the doctor’s office which was just a few doors down fr [...]

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Seizing Every Opportunity to Make a Dfference

Kim Bracey, RN, helps a family stuggling to keep a loved one safe

Fortunately for one local family, Kim Bracey, RN of the Emergency Department and Intensive Care Unit is a life-long learner – on and off duty.  In addition to many years of service to CVPH, Kim has been a dedicated member of the Morrisonville Ambulance Service.  To be the best for her patients, at the bedside and in the field, Kim stays current with new practices, programs and services. It’s at one such EMS educational event that Kim met Sgt. William Dominy of the Clinton C [...]

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Creating A Partnership To Preserve Family Memories

Building Bridges

Grief is love’s unwillingness to let go. In her 7 years as an Intensive Care nurse, Nicole LaTray, RN has witnessed many expressions of grief but a recent request from one patient’s family member truly surprised her. “Her granddaughter wanted a tattoo of her fingerprint. My patient was on comfort care and it was somewhat of a surprise to the family. She had been ill for some time but this was sudden. They asked me if I could help them obtain her fingerprint because her grand [...]

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Jean Gidding's Small Gifts Bring Big Smiles

Celebrating a year of extraordinary CVPH People & A Much Deserved Retirement

The following is the first CVPH People blog, launched a year ago to celebrate the extraordinary people who come to work here each day and devote their head, hands and heart to their patients, their peers and their community.  We’re also reposting this blog as a tribute to Jean Giddings of Environmental Services who retires after 38 years. Congratulations Jean and thank you! Jean Giddings, a 36-year veteran of the Environmental Services Department, makes her way across the parking [...]

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A Small Package Makes A Lasting Impression

Melissa Rock-McCasland never forgets what it means to be a nurse

The packet of salt is never far from Melissa Rock-McCasland, RN, Clinical Informatics Analyst III.  She keeps it tucked in her portfolio, along with her phone and other work-related essentials, as a reminder of how important a simple act of kindness can be. The salt was given to her by a woman she helped in the hospital cafeteria early one morning. “She was ordering something from the omelet station; she looked kind of frail and so I offered to get her a tray (that would help her c [...]

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A Man With A Plan

Mike Cahoon Is Committed To Keeping His Community Safe

If Mike Cahoon shows up to work bleary eyed and a bit sluggish, no one wonders anymore what he’s been up to. Mike is the CVPH Director of Emergency Management and has served as the chief of the Chazy Fire Department for 20 years so it’s likely he’s been up most of the night with other dedicated volunteer firefighters dousing a fire. He’s been a volunteer firefighter for 32 years and has become expert at balancing family life with his career and his intensive involvemen [...]

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Pete Rocha Makes A Soulful Connection

Respiratory Therapist Uses Music To Connect With His Patients

You can expect to hear all sorts of noises on a nursing unit. Old school blues is not one of them. But if CVPH Respiratory Therapist Pete Rocha is with a patient, it’s a safe bet that you could hear the salty sounds of his acoustic guitar.  Pete, a gifted musician, is by day a valued member of the patient care team and by night a husband and father of two. Committed to both family and his career, he finds a way to incorporate music into all aspects of his life. “There are a f [...]

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A Letter of Thanks & A Happy Reunion

Essex Family Returns to Emergency Department to Say Thank You

Tristen Benway, purple cast on each arm, returned to the Emergency Department recently with a card of thanks and bouquet of flowers for Registered Nurse Emmalee Colby. With her was her mom, her sister and a family friend. They made a special trip from their home in Essex.  It’s not often that the Emergency Department staff is visited by a patient just to say thanks. So when little Tristen’s mom called to ask if they could come by, the team was thrilled at the idea of visiting wi [...]

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Gail LeClair Treats Our Patients Like Family

Nursing professional offers comfort

 “I just thought: what if this was my father?,” explained Gail LeClair, Patient Care Operations Director as she recounts a day that began like many others but turned out to be quite special.  That thought was the first thing that came to mind as she walked into the Intensive Care Unit Waiting area to check on an elderly man who was transported to the hospital with his daughter who had a massive heart attack. The Patient Care Coordinator had asked Gail to check on the fat [...]

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CVPH Veterans conduct Flag Retirement Ceremony

Event was prompted by Skilled Nursing Facility resident

It’s a little before 10 a.m. on June 14. Residents of the CVPH Skilled Nursing Facility are gathered around the flag pole on the front lawn of the hospital taking their rightful place in the front row to witness what will be CVPH’s first annual Flag Retirement Ceremony.  After all, it was their idea.  Retired Air Force Veteran Ken Thayer, RN, explains to the audience that the ceremony is taking place because a resident asked, “What does CVPH do for Flag Day?” [...]

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A Joyful Arrangement

Shirley Timmons can light up a room with her warm smile and hand crafted flower arrangements

Shirley Timmons takes a quick break in the lounge of the University of Vermont Health Network – Champlain Valley Physicians Hospital Skilled Nursing Facility (SNF) to talk about her passion, flowers and her job as an Environmental Service Worker for the 54-bed nursing home located on the hospital’s 6th floor.  Almost before it begins, the discussion is halted because a resident needs help, or as it turns out, a bit of comforting.  A few minutes later, she returns and explai [...]

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Lois Wenger Uses Technology to Improve Lives

Teacher, Trainer, Bone Marrow Donor Lois Touches Many Lives

To anyone at CVPH who is faced with learning new software or struggling to make the most of their current system, Lois Wenger, a computer support specialist in the Information Services and Support Department is a life saver. With a warm smile, quick wit and frequently, some home-baked goods, Lois can be counted upon to help staff use complex technology to benefit their patients.  But for Lois, helping people is more than her job; it’s her life’s mission. Offering help, provid [...]

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Greg Freeman's Compassion Never Rests

Occupational Health & Wellness supervisor helps fellow traveler, bring peace of mind to her family

There is no “on” or “off” switch for health care professionals.  Kindness and compassion are not constrained by a timeclock.  So it’s no surprise Occupational Health and Wellness Supervisor Greg Freeman, RN, never gave a second thought to helping a couple in his downtime.   In a conversation with a casual acquaintance, Greg learned that the gentleman’s wife was going on vacation and there was reason for concern.  Serious illness and th [...]

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Sherry Deyo-Pugh, RN Goes The Extra Mile

Emergency Department Nurse Keeps Patients' Needs On Top of Her Priority List

“It’s what anyone would have done,” said Sherry Deyo-Pugh, RN of the University of Vermont Health Network – Champlain Valley Physicians Hospital Emergency Department.   After working a full shift in the ED, she volunteered to drive the elderly wife of a patient to the University of Vermont Medical Center where he would receive life-saving heart surgery.  “They drove themselves to the ED. They had no family close by.  The patient was taken to o [...]

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CVPH People - Everday Extraordinary

Jessica Bernard, RN, Inspires Another Chapter

Registered Nurse helps terminally ill patient and learns important life lesson

One smile can start a friendship, one person can change your life, and time is precious.  Jessica Bernard, RN carries that lesson with her every day because she has been witness to it. Currently working in The UVM Health Network – Champlain Valley Physicians Hospital Post Anesthesia Care Unit, and previously in Interventional Radiology (IR), she met the man who would teach her this most important lesson. Using advanced technology and high quality imaging, Interventional Radiologist [...]

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John Stafford, A-EMT Critical Care Escorts WWII Vet on Honor Flight

Friendship blooms from chance encounter

John Stafford is no stranger to assisting those in need. As a seasoned member of the CVPH ambulance crew, helping people is built into John’s job description. However, escorting World War II  veteran Rudolph “Rudy” Chapola on a North Country Honor Flight went above and beyond John’s call of duty. John was at work the day Rudy arrived in the University of Vermont Health Network – Champlain Valley Physicians Hospital Emergency Department.  Rudy, who was 9 [...]

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