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Giving Her Patients Something To Lean On

Gina Rickert of Orthopedics Services Keeps Patients In Mind During Her Saturday Treasure Hunts

On almost any Saturday, you can find Gina Rickert and her husband perusing through boxes and tables of “this, that and everything.” Avid treasure hunters, they travel the North Country’s backroads and neighborhoods in search of bargains and one-of-a-kind deals. Included in that list are canes, walkers, crutches and other items that an orthopedic patient might benefit from. As the Practice Supervisor for Orthopedic & Sports Medicine, she says there is always a need.

“Some of our patients might not be able to get a cane or a walker right away – possibly due to financial hardship or lack of insurance coverage. When the doctor recommends using a cane or walker, we can generally offer them one until they get to the medical supply store. They might only need one for a short time,” Gina explained.

The devices, which must be in good condition, are thoroughly cleaned and brought to the office, available to borrow. Gina, who has worked in a physician’s office for 26 plus years, is also a registered orthopedic technologist.

“We make sure the device fits them properly and we give them some instructions on how to use it properly. We generally ask patients to return the item they borrow so another patient in need is able to benefit from it,” she said.

Gina began her career as a receptionist for the late Orthopedic Surgeon Stephen Nicknish, MD. Today’s she’s part of an orthopedic team that takes great pride in treating each patient line of the family. The offices treat a wide variety of orthopedic and sports issues and are committed to providing individualized, high quality care to patients.

The entire team of orthopedic professionals work together to bring a personal touch to the care provided in addition to their professional skills. “We get to know them and their families. Being to help them is what makes our jobs worthwhile.”