Surgical Services at CVPH provide life-saving and quality of life-restoring treatments by experienced surgeons.
Expert Surgeons in Plattsburgh, NY
The surgical staff at CVPH agrees with the familiar saying that there is no minor surgical procedure when it's your procedure. We blend our team's compassionate care with extensive clinical skills and experience with state-of-the art facilities to provide exceptional surgical care to each patient, every day.
We take a team approach to ensure that every patient receives comprehensive care, and we work tirelessly to ensure patients have safe, smooth recoveries before returning to work or daily activities. Many of the procedures we provide can be performed with minimally invasive techniques, such as the DaVinci, which can reduce pain and scarring and offer quicker recovery.
Conditions We Treat Include
- Breast cancer and benign breast disease
- Hernias (simple & complex)
- Colon and rectal cancers
- Gallbladder disease
- Skin and soft tissue lesions, including skin cancer
- Hemorrhoids and anorectal disease
- GERD and hiatial disease
- Bowel blockage
Our surgical services are performed at 1 of 2 locations. Click below for directions to these locations.
The surgical department is an anchor of the second floor of the hospital. Pre-operative care, operating suites and post-anesthesia care are all conveniently located contiguous to one another, a huge benefit for quality, efficiency and patient privacy. Both inpatient and ambulatory procedures are performed here.
Kevin J. Carroll Ambulatory Surgery Center
The Ambulatory Surgery Center includes four surgical suites and four procedure rooms for endoscopy plus very comfortable facilities for preparation and recovery. Same day surgeries, colonoscopies, endoscopies, gastroscopies and manometries are provided here by our skilled and compassionate staff.
While the COVID-19 pandemic is changing the way some things look and feel at CVPH, providing you and your loved ones with the care you need is always our top priority. We are taking extra precautions by adjusting some of the ways we provide care, both in-person and remotely at General Surgery. It is important to know what to expect when you are in our care. Below is a glimpse of the experience you can expect before, during and after your provider visit.
Talk to your primary care provider about getting a referral or scheduling a procedure.
To streamline your visit and limit time spent in the waiting room, you may go through pre-registration before the appointment if you haven’t been seen in the last 4 months. That involves a phone call a few days ahead of the visit to verify some basic information about you and your insurance. This is similar to what you used to do in the waiting room before seeing your provider. The entire call will only last a few minutes.
The process is similar for same day appointments. Once the appointment is scheduled, you will be transferred to a representative for pre-registration.
Whether it’s in person, on the phone or via video, we are offering expanded access to ensure you get the care you need, when you need it. General Surgery offers these options:
- Video Visits (mostly for follow-ups, as deemed necessary by the physician)
- Scheduled In-Person Visits
When you arrive for your appointment, you’ll notice more precautions in place to support your health and comfort.
What you can expect:
- Arrival: To ensure a smooth process and avoid significant waiting times, we ask that you arrive a few minutes early for your appointment. You will need to enter through the FitzPatrick Cancer Center.
- Screening: Once you enter the cancer center, a representative at the checkpoint will ask you a few screening questions to determine if you’ve been exposed to COVID-19 or have any symptoms and get your temperature checked. If you do not have a mask, we are happy to provide one for you and help put it on.
- If you do not pass the screening: Don’t worry! We are taking every precaution to ensure you receive the care you need and minimize exposure to others. We suggest you call your primary care provider to determine the next steps you should take.
- If you pass: Come on down to General Surgery for your appointment.
- Exam Room: Once in the room, the nurse will go over basic information as usual, including medications and the reason for the visit. You will be asked to wash your hands before the provider sees you. Your provider will then visit with you.
- Check Out: Once the visit is complete and your provider leaves the room, you can head to the front desk to get checked out and schedule any follow-up visits.
- Billing: Any co-pays or other payments will be collected at the time of service.
What we will be doing:
- Masking: For everyone’s protection, we’re asking you to wear your mask while in our care, and we’ll be wearing masks, too.
- Cleaning & Sanitizing: Following CDC and New York State Department of Health Guidelines, we are cleaning and disinfecting exam rooms, front desk counters, check-out counters, waiting room furniture and patient bathrooms in between each patient visit. You may also notice we are cleaning common areas and wiping down surfaces more frequently throughout the day.
- Social Distancing: We are limiting the use of the waiting room as much as possible. We have also made changes to support safe social distancing of at least 6 feet. That includes fewer chairs and new floor markings to create a “circle of health” to help with appropriate distancing.
You may be accustomed to bringing a friend or loved one to your appointments. For the most up-to-date visitation policy at the hospital and our clinics, click here.
If you need a support person or driver to accompany you to the office, we ask that they wait in their vehicle or return at a specific time. We also ask that they be no more than 15 minutes away while you are with us. After your appointment, you can meet up with your support person outside the FitzPatrick Cancer Center.
If a support person needs to come inside the building with you for the appointment, that individual will also be screened before entering the building and must wear a mask for the duration of the visit.