The global IT outage related to cybersecurity firm Crowdstrike has impacted some UVM Health Network systems. Emergency departments are open, and anyone experiencing an emergency should seek care at the hospital. Learn more.

For Medical Professionals

This page is for medical professionals. Posted here will be current clinical updates and upcoming events.

Northern NY Clinical Updates

Last updated 07/09/2024

Antibiogram Reference Guide 

Below is a computer-generated antibiogram covering the period of January 2023 – December 2023. For questions or further information please contact the CVPH lab at 518-562-7750.   Antibiogram Reference Guide

Radiology Updates for Upstate NY and VT.  Click here for the latest updates.

LAB: BBL culturettes will be replaced with glass anaerobic transport tubes to the eSwab.

We will be switching away from BBL culturettes and the glass anaerobic transport tubes to the eSwab.  Click Here fore the memo. The eSwab will simplify the collection of specimens requiring a swab. The Culturette swabs are no longer available. 

EXPLORE Mental Health Conference – Thursday, May 23rd – 8:30am to 4pm at SUNY Plattsburgh 

Click here for event Schedule & Flyer

CVPH Rehabilitation Services Expands Hours

Click Here

Diagnostic Hours

PLEASE NOTE: The Diagnostic Plaza is open until 5PM Monday -Friday for x-rays.   

NYS Cancer Consortium, NYS Survivorship Action Team ECHO Series. The purpose of the CME-based, six-series ECHO to build capacity for these practices/practice teams to care for cancer survivors and understand the many issues that survivorship may bring.  This series intends to build a community of practice, among primary care, and specialty care practices.  (CLICK HERE FOR DETAILS)

  • January 11 – June 13, 2024.  FREE Educational Series, CME Credits
  • All sessions will be audio and video recorded. CME Credit Awarded*1 AMA-PRA Category 1 Credit per session
  • All sessions in this series will be held on the 2nd Thursday of the month.  

FitzPatrick Cancer Support Support Groups (CLICK HERE FOR DETAILS)

Lab Updates

Current Courier Supply List 12/2023

New Autoantibody Testing for Vasculitis and IBD    (CLICK HERE FOR DETAILS)

This update with affect the following autoantibody tests: dsDNA, tTG IgA, SSA, SSB, Sm, and RNP. Two additional tests will be brought in-house instead of sending to Mayo: MPO and PR3. For any questions or concerns regarding these changes, please contact the Medical Director of Immunology at UVMMC, Dr. Clayton Wilburn, at

NYS Approval Status Change Insulin, Free & Total, Serum Mayo Clinic Labs.

It is no longer NYS approved and will now be sent to ARUP lab. Providers may see a change in turnaround times as well as a change is resulting format. More information CLICK HERE

Platform Changes for Urinalysis Testing

For Epic providers only, please use "Miscellaneous Test, Non-Mayo LAB2396."  More information CLICK HERE.

Radiology Updates

Radiology at CVPH is receiving a high number of orders using the code M85.80.  This code is no longer is recognized with insurance companies.  Below is a list of generic codes that are most commonly used and that insurance recognizes: 

M85.88-Other specified disorder of the bone density and structure other site

M85.89-Other specified disorder of the bone density structures multiple sites

Z78.0-Asymptomatic menopausal state

N95.8-Other specified menopausal and perimenopausal disorders

N95.9-Unspecified menopausal and perimenopausal disorders

M81.0-Age related osteoporosis w/o current pathological fracture

M81.8-Other osteoporosis w/o pathological fracture

Questions please call: Sarah Baker 518-314-3762 or 

CVPH Gastroenterology Clinic Move

We are excited to announce that CVPH GI has returned to its 77 Plaza Blvd Office in the CVPH Plaza after a year-long renovation project . 

Patient hours: Monday-Friday 8:00a-4:30p. CVPH Gastroenterology, 77 Plaza Boulevard Suite 101, Plattsburgh

(P) 518-825-4437. (F) 518-825-4435.


  • Procedures will still be scheduled at Ambulatory and the CVPH Main campus (depending on procedure).  As before, the CVPH GI office at 77 Plaza Blvd is clinic only.
  • A highlights of the renovation project: A new handicapped entryway; a laboratory within the clinic so patients can conveniently have their labs drawn and upgraded IT capabilities.

IR Updates

We are happy to announce new IR communication for quicker and easier response times. Any questions related to ordering a procedure, following up on an already ordered procedure or help with CPT codes, nursing questions - PLEASE EMAIL US @ .  For details CLICK HERE

Direct Lines:

Ashlie Raudenbush, IR Clinic Lead: 518-314-3292

Angela Watts, IR Scheduler: 518-314-3293

Lori Burnett, Clinic Nurse: 518-562-7430. 

Physician Assistant line at clinic: 518-562-7494

Bill Staub, PA: 518-562-7902

Staci Carter Kelli, PA: 518-314-3595

Fax Number for Infectious Disease (only) at Family Medicine Center

Effective immediately Dr. Keith Collins, Infectious Disease and Jennifer Beveridge, NP Infectious Disease fax number has changed to 518-314-3870.  They are still located at 159 Margaret St. Plattsburgh.  All documents and referrals should be sent to 518-314-3870.

Guidelines For Ordering Mammograms

Please reference the Quick Reference Guide to Ordering Breast Imaging and the Breast Code Diagram which serve as reference guides when ordering Breast Imaging. 

Nasopharyngeal (NP) Swab Collection Changes

The Governors Executive Order, allowing phlebotomist to practice outside their scope collecting nasopharyngeal (NP) swabs has ended. 

When influenza/RSV/COVID are considered, you collect NP specimens at your practice.

Supplies for NP collection are available from the CVPH Lab. Please call us at (518) 562-7400 to request viral media and NP swab.

Our Respiratory Therapy team would be happy to provide an in-service training on NP collections. Please reach out to Peter Rocha, Lead Senior RRT, Respiratory Care, at, or feel free to reach out Becky Larkin, or 518-314-3585 to coordinate.

PCR Test Changes

Radiology will no longer require a PCR test before an UGI, Barium Swallow, or Video Swallow. Instead, we will be doing a rapid swap when the patient arrives in Radiology for their test.

Cardiology Testing Update

All cardiology outpatient testing is being scheduled by the cardiologist office. Their scheduling phone number is (518) 314-3591 and their fax number is (518) 314-3354. All orders and questions for outpatient cardiology testing should be directed to these numbers and no longer go to the Pre-Access Center. For questions please call cardiology at (518) 314-3591.

The list of tests being scheduled by cardiology are below:

  • All holter monitors
  • Cardiac event monitors
  • Zio Patches
  • All echocardiograms
  • All stress test
  • Exercise tolerance test
  • Tilt table exams

ICD-10:Z00.00 Lab Orders

The CVPH Laboratory leadership has notice that often providers are ordering tests and are failing to give a valid diagnosis codes (ICD) for testing. If providers state “ICD-10:Z00.00 – Encounter for General Adult Medical examination without abnormal findings” on the test, it will fail medical billing requirements. Please provide an appropriate valid ICD when ordering lab test (why are you ordering the test).  


For diagnostic cards, with instructions on calling Central Scheduling, please email me at I am happy to drop them off at your office. These wallet cards are helpful for patients.

To access diagnostic grid please go to If you are sending a patient for a COVID-19 test, please call CVPH Patient Registration at (518) 562-7091 and then fax the order to (518) 314-3980.

CVPH Patient Transfer Hotline

As part of our ongoing effort to improve quality of care, UVM Health Network – CVPH has implemented a “Patient Transfer Hotline.”  This “one call” hotline provides rapid transfer and direct admissions of patients, thus ensuring the best possible outcomes.

Toll Free Line

(866) 648-4886

An experienced RN Case Manager is on call to answer the hotline 24 hours a day, 365 days a year. This facilitates getting the patient to the right bed, in the right facility, and will improve communication and efficiency. Referring physicians are linked to receiving physicians on a recorded line to ensure real-time capture of vital information

COVID-19 NYS Hotline

  • The New York State Department of Health has established a toll-free Novel Coronavirus Hotline. Call 888-364-3065.

Contact Us

Please reach Becky Larkin at with feedback, questions or concerns.