For Medical Professionals
This page is for medical professionals. Posted here will be current clinical updates and upcoming events.
Last updated 9/13/2023
FREE Lung Cancer Symposium for Health Care Providers
November 3rd from 7:30a-1:00p. Click here for details.
NEW Fax Number for Infectious Disease (only) at Family Medicine Center
Effective immediately Dr. Keith Collins, Infectious Disease and Jennifer Beveridge, NP Infectious Disease fax number has changed to 518-314-3870. They are still located at 159 Margaret St. Plattsburgh. All documents and referrals should be sent to 518-314-3870.
NEW Low Dose Lung Screening Form: Click Here to Download
For specific questions please reach out to radiology at (518) 562-7340. To request in person education surrounding the changing guidelines or general low dose screenings please reach out to Becky Larkin at firstname.lastname@example.org or 518-314-3585.
Changes to Masking Policy at Alice Hyde and CVPH
Guidelines For Ordering Mamograms
Nasopharyngeal (NP) Swab Collection Changes
The Governors Executive Order, allowing phlebotomist to practice outside their scope collecting nasopharyngeal (NP) swabs has ended.
When influenza/RSV/COVID are considered, you collect NP specimens at your practice.
Supplies for NP collection are available from the CVPH Lab. Please call us at (518) 562-7400 to request viral media and NP swab.
Our Respiratory Therapy team would be happy to provide an in-service training on NP collections. Please reach out to Peter Rocha, Lead Senior RRT, Respiratory Care, at PRocha@cvph.org, or feel free to reach out Becky Larkin, email@example.com or 518-314-3585 to coordinate.
PCR Test Changes
Radiology will no longer require a PCR test before an UGI, Barium Swallow, or Video Swallow. Instead, we will be doing a rapid swap when the patient arrives in Radiology for their test.
Cardiology Testing Update
All cardiology outpatient testing is being scheduled by the cardiologist office. Their scheduling phone number is (518) 314-3591 and their fax number is (518) 314-3354. All orders and questions for outpatient cardiology testing should be directed to these numbers and no longer go to the Pre-Access Center. For questions please call cardiology at (518) 314-3591.
The list of tests being scheduled by cardiology are below:
- All holter monitors
- Cardiac event monitors
- Zio Patches
- All echocardiograms
- All stress test
- Exercise tolerance test
- Tilt table exams
ICD-10:Z00.00 Lab Orders
The CVPH Laboratory leadership has notice that often providers are ordering tests and are failing to give a valid diagnosis codes (ICD) for testing. If providers state “ICD-10:Z00.00 – Encounter for General Adult Medical examination without abnormal findings” on the test, it will fail medical billing requirements. Please provide an appropriate valid ICD when ordering lab test (why are you ordering the test).
For diagnostic cards, with instructions on calling Central Scheduling, please email me at firstname.lastname@example.org. I am happy to drop them off at your office. These wallet cards are helpful for patients.
To access diagnostic grid please go to https://www.cvph.org/Patients-and-Visitors/Patients/Diagnostic-Services-Available If you are sending a patient for a COVID-19 test, please call CVPH Patient Registration at (518) 562-7091 and then fax the order to (518) 314-3980.
CVPH Patient Transfer Hotline
As part of our ongoing effort to improve quality of care, UVM Health Network – CVPH has implemented a “Patient Transfer Hotline.” This “one call” hotline provides rapid transfer and direct admissions of patients, thus ensuring the best possible outcomes.
Toll Free Line
An experienced RN Case Manager is on call to answer the hotline 24 hours a day, 365 days a year. This facilitates getting the patient to the right bed, in the right facility, and will improve communication and efficiency. Referring physicians are linked to receiving physicians on a recorded line to ensure real-time capture of vital information
COVID-19 NYS Hotline
- The New York State Department of Health has established a toll-free Novel Coronavirus Hotline. Call 888-364-3065.
Please reach Becky Larkin at RLarkin@cvph.org with feedback, questions or concerns.