For Medical Professionals

This page is for medical professionals. Posted here will be current clinical updates and upcoming events.

Northern NY Clinical Updates

Last updated 9/13/2023

Diagnostic Hours

FREE Lung Cancer Symposium for Health Care Providers

November 3rd from 7:30a-1:00p.  Click here for details.

NEW Fax Number for Infectious Disease (only) at Family Medicine Center

Effective immediately Dr. Keith Collins, Infectious Disease and Jennifer Beveridge, NP Infectious Disease fax number has changed to 518-314-3870.  They are still located at 159 Margaret St. Plattsburgh.  All documents and referrals should be sent to 518-314-3870.

NEW Low Dose Lung Screening Form: Click Here to Download

For specific questions please reach out to radiology at (518) 562-7340.  To request in person education surrounding the changing guidelines or general low dose screenings please reach out to Becky Larkin at or 518-314-3585.

Changes to Masking Policy at Alice Hyde and CVPH

CVPH and Alice Hyde Medical Center Masking Policy 

Guidelines For Ordering Mamograms

Please reference the Quick Reference Guide to Ordering Breast Imaging and the Breast Code Diagram which serve as reference guides when ordering Breast Imaging. 

Nasopharyngeal (NP) Swab Collection Changes

The Governors Executive Order, allowing phlebotomist to practice outside their scope collecting nasopharyngeal (NP) swabs has ended. 

When influenza/RSV/COVID are considered, you collect NP specimens at your practice.

Supplies for NP collection are available from the CVPH Lab. Please call us at (518) 562-7400 to request viral media and NP swab.

Our Respiratory Therapy team would be happy to provide an in-service training on NP collections. Please reach out to Peter Rocha, Lead Senior RRT, Respiratory Care, at, or feel free to reach out Becky Larkin, or 518-314-3585 to coordinate.

PCR Test Changes

Radiology will no longer require a PCR test before an UGI, Barium Swallow, or Video Swallow. Instead, we will be doing a rapid swap when the patient arrives in Radiology for their test.

Cardiology Testing Update

All cardiology outpatient testing is being scheduled by the cardiologist office. Their scheduling phone number is (518) 314-3591 and their fax number is (518) 314-3354. All orders and questions for outpatient cardiology testing should be directed to these numbers and no longer go to the Pre-Access Center. For questions please call cardiology at (518) 314-3591.

The list of tests being scheduled by cardiology are below:

  • All holter monitors
  • Cardiac event monitors
  • Zio Patches
  • All echocardiograms
  • All stress test
  • Exercise tolerance test
  • Tilt table exams

ICD-10:Z00.00 Lab Orders

The CVPH Laboratory leadership has notice that often providers are ordering tests and are failing to give a valid diagnosis codes (ICD) for testing. If providers state “ICD-10:Z00.00 – Encounter for General Adult Medical examination without abnormal findings” on the test, it will fail medical billing requirements. Please provide an appropriate valid ICD when ordering lab test (why are you ordering the test).  


For diagnostic cards, with instructions on calling Central Scheduling, please email me at I am happy to drop them off at your office. These wallet cards are helpful for patients.

To access diagnostic grid please go to If you are sending a patient for a COVID-19 test, please call CVPH Patient Registration at (518) 562-7091 and then fax the order to (518) 314-3980.

CVPH Patient Transfer Hotline

As part of our ongoing effort to improve quality of care, UVM Health Network – CVPH has implemented a “Patient Transfer Hotline.”  This “one call” hotline provides rapid transfer and direct admissions of patients, thus ensuring the best possible outcomes.

Toll Free Line

(866) 648-4886

An experienced RN Case Manager is on call to answer the hotline 24 hours a day, 365 days a year. This facilitates getting the patient to the right bed, in the right facility, and will improve communication and efficiency. Referring physicians are linked to receiving physicians on a recorded line to ensure real-time capture of vital information

COVID-19 NYS Hotline

  • The New York State Department of Health has established a toll-free Novel Coronavirus Hotline. Call 888-364-3065.

Contact Us

Please reach Becky Larkin at with feedback, questions or concerns.