CVPH Patient Transfer Hotline

As part of our ongoing effort to improve quality of care, UVM Health Network – CVPH has implemented a “Patient Transfer Hotline.”  This “one call” hotline provides rapid transfer and direct admissions of patients, thus ensuring the best possible outcomes.

Toll Free Line
(844) 386-2339
Local Calls
(518) 314-3310


An experienced RN Case Manager is on call to answer the hotline 24 hours a day, 365 days a year. This facilitates getting the patient to the right bed, in the right facility, and will improve communication and efficiency. Referring physicians are linked to receiving physicians on a recorded line to ensure real-time capture of vital information.  The CVPH Patient Transfer Hotline:

  • Improves efficiency and communication
  • Immediately connects referring providers with a receiving physician
  • Improves overall quality of care using clinical protocols
  • Improves access to care and satisfaction for external customers
  • Improves patient flow and satisfaction for internal customers
  • Enhances community service
  • Enables validation and accuracy of patient information and condition to facilitate appropriate placement by recording all calls

 

Additional Marketing Materials

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