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CVPH Nutrition Services Team Celebrates Safety Milestone - Staff commitment to safety at work key to success

CVPH Nutrition Services Team Celebrates Safety Milestone
Staff commitment to safety at work key to success


PLATTSBURGH, NY (07/26/2019) -- The University of Vermont Health Network – Champlain Valley Physicians Hospital (CVPH) Nutrition Services team celebrated 1000 consecutive days of no lost work time due to an injury recently.


The team of 85 employees serves over 500 patient meals each day, operates the CVPH cafeteria and provides clinical nutritional consultation.  “It’s a busy place with lots of activity,” explained Mark Moore, CVPH Nutrition Services Supervisor.  “But every member of our team takes safety to heart,” he said in   


Moore said the staff conducts daily checks on each other, focusing on personal protective equipment (PPE) like proper shoes, hairnets and gloves.  Daily staff meetings or huddles always include safety related discussions.


Nutrition Services Safety Advocates, part of a hospital-wide Safety Council, have played a starring role in the department’s success, according to Moore.  James Otis, Deb Howard, Linda Sweet, Amy Walsh-Palmer and Doreen St. Germaine serve as the Nutrition Services representatives and according to both Moore and Assistant Director of Nutrition Services Matt Miller are instrumental in creating a safer work environment for the coworkers.


Annually, all CVPH employees complete a series educational requirements, many of which address work place safety.  Communication and transparency have also contributed to the team’s success.  “We have a bulletin board within the department that shows how we are doing. If there are things that need to be addressed it’s there and so are our successes.”  Miller said the Nutrition Services staff bring safety concerns forward and ask questions when there is a concern.  “Safety has become part of our culture,” Miller explained.


“Supporting a culture of safety at CVPH is key to our commitment to caring for our patients and each other. Nutrition Services is a great example of what happens when safety becomes part of the day to day work that we do and not as something additional to do,” explained CVPH Interim Director of Quality and Safety Brenda Murphy.


According to the National Safety Council, every 7 seconds a worker is injured on the job leading to lost time at work.  Overexertion, contact with objects and equipment and slips, trips and falls are the top three injury events.  




About Champlain Valley Physicians Hospital
The University of Vermont Health Network - Champlain Valley Physicians Hospital is a private, not-for profit hospital and a subsidiary of Community Providers Inc., (CPI). Established in 1967 with the merger of Champlain Valley and Physicians hospitals, CVPH joined Fletcher Allen Partners in 2012, which in 2014, became The University of Vermont Health Network.  Together with its partners, Alice Hyde Medical Center, Central Vermont Medical Center, Elizabethtown Community Hospital and the University of Vermont Medical Center, CVPH provides high quality, cost effective care, close to home. Services include an award winning cardiac services program, accredited cancer center, freestanding ambulatory surgery center, comprehensive rehabilitation services and a 24 hour physician-staffed Emergency Care Center.  Governed by a 15-member Board of Directors, CVPH is accredited by the Joint Commission and licensed by New York State and Medicare/Medicaid approved.  Learn more at or follow us on Facebook, Twitter, LinkedIn and YouTube.



About The University of Vermont Health Network

The University of Vermont Health Network is an academic health system that is comprised of six affiliate hospitals, a multi-specialty medical group, and a home health agency. We serve the residents of Vermont and northern New York with a shared mission: working together, we improve people’s lives.  Our partners include:



Our 4,000 health care professionals are driven to provide high-quality, cost-efficient care as close to home as possible. Strengthened by our academic connection to the University of Vermont, each of our hospitals remains committed to its local community by providing compassionate, personal care shaped by the latest medical advances and delivered by highly skilled experts.