SYSTEM OUTAGE ALERT: Get more information on the ongoing cyberattack affecting the UVM Health Network.

Nov

3

Scammers Possibly Targeting CVPH Patients - Hospital warning residents to beware of fraudulent phone calls

The University of Vermont Health Network-Champlain Valley Physicians Hospital (CVPH) is alerting community members about a potential phone scam aimed at stealing the personal information of patients.

The hospital has been notified by several possible victims that scammers were pretending to be CVPH staff members who claimed they needed to verify patient information. The caller asked for personal information, including social security numbers. It is important to note that CVPH representatives will never ask for a patient’s social security information over the phone or through email.

In light of the recent cyberattack that impacted the University of Vermont Medical Center and its affiliates, including CVPH, hospital representatives have been reaching out to some patients to discuss information about upcoming appointments or procedures.

However, CVPH officials once again stress that patients will never be asked to verify their social security number over the phone. Anyone who receives a phone call and is uncertain about its validity is encouraged to hang up and call the health care provider back to verify the call is legitimate.

Community members who believe they received a fraudulent phone call are urged to report it to federal authorities by calling 1-877-382-4357 or visiting https://reportfraud.ftc.gov.

CVPH takes the protection and proper use of every patient’s personal information very seriously, and the hospital will continue to do everything it can to ensure that information remains private.


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About Champlain Valley Physicians Hospital
The University of Vermont Health Network - Champlain Valley Physicians Hospital (CVPH) is a private, not-for profit hospital in Plattsburgh, NY.  Established in 1967 with the merger of Champlain Valley and Physicians Hospitals, CVPH joined Fletcher Allen Partners in 2012, which in 2014 became The University of Vermont Health Network.  Together with its partner hospitals, the UVM Medical Group and a home health agency, CVPH provides high quality, cost effective care, close to home. Services include an award winning cardiac services program, accredited cancer center, freestanding ambulatory surgery center, comprehensive rehabilitation services and a 24 hour physician-staffed Emergency Department.  Governed by a 15-member Board of Directors, CVPH is accredited by the Joint Commission and licensed by New York State and Medicare/Medicaid Approved.  Learn more at UVMHealth.org/CVPH or follow us on Facebook, Twitter, LinkedIn and YouTube.

        

About The University of Vermont Health Network
The University of Vermont Health Network is an integrated system serving the residents of Vermont and northern New York with a shared mission: working together, we improve people’s lives.  The partners are:

 

Our 4,000 health care professionals are driven to provide high-quality, cost-efficient care as close to home as possible. Strengthened by our academic connection to the University of Vermont, each of our affiliates remains committed to its local community by providing compassionate, personal care shaped by the latest medical advances and delivered by highly skilled experts.