Request to CVPH Primary Care and Specialty Practice Patients
Due to the recent cyberattack against the UVM Health Network, CVPH is asking all patients with appointments with physician offices (see list below) to call 24 hours in advance of their appointment. This request is for all appointments with physician offices beginning Thursday, November 5 until further notice.
On November 5, our practices’ access to appointment schedules and our ability to send a reminder call for your appointment will be temporarily restricted, so the advanced call will help reduce wait times by ensuring we’re ready for you on arrival. If you are unable to call 24 hours prior to your appointment, you will still be seen.
To keep call volume steady and manageable, we are asking you to wait until 24 hours before your appointment and to call during our normal business hours (8:00am – 4:30 pm). If you receive voicemail, please leave your name, date of birth, date of appointment and return phone number. Your call is very important and will be returned promptly. For security purposes, we are unable to receive email at this time, so please be sure to call.
As always, please bring your list of medications with you to your appointment.
For the most current information related to UVM Health Network cyberattack, please visit UVMHealth.org/cyberattack
CVPH Adult Medicine
CVPH Ear, Nose, Throat
CVPH Family Medicine
CVPH General Surgery
CVPH Interventional Cardiology
CVPH Orthopedics & Sports Medicine
CVPH Pain Management
CVPH Plastic, Reconstructive & Hand Surgery
CVPH Sleep Lab