Patient Portal

Hixny & MyChart

MyChart joins Hixny as your portal to more connected, convenient, and secure health care.

On November 9, the UVM Health Network launched Epic, its new and improved electronic health record system (EHR). As a result, you'll now have access to MyChart to access your online health information. You will still have access to and continue to see your online health information in Hixny.

Patients with records at multiple UVM Health Network sites may receive alerts stating that new test results are available. This is due to health information being added to the MyChart patient portal during the system upgrade. Please note that these results may be for tests done within the last 10 years. We apologize for any inconvenience.

Access your medical information, safely and securely.

The Hixny patient portal and MyChart allow your doctor to view and share information like medication history and test results. Accurate, up-to-date information leads to fewer repeated tests, lowers risk of mistakes, easier second opinions and less chance of drug interactions.

Here are some frequently asked questions which may help you better understand the Hixny Patient Portal and its benefits:

What is a patient portal?
Why is using a patient portal important?
What can I do with my patient portal?
How do I get access to a patient portal?
How long do I have access to the portal after discharge?

Click here to visit the Hixny Patient Portal.

What is a patient portal?
A patient portal is a secure online website that gives you convenient, 24-hour access to your personal health information and medical records—called an Electronic Health Record or EHR—from anywhere through an Internet connection.

Why is using a patient portal important?
Accessing your personal medical records through a patient portal can help you be more actively involved in your own health care. Accessing your family members’ health information, with permission, can help you take care of them more easily. Also, patient portals offer self-service options that can eliminate phone tag with your doctor; sometimes even saving a trip to the doctor’s office.

What can I do with my patient portal?
As of July 1, 2014, you can see the summary of your care if you were an inpatient at CVPH. If your primary care doctor sends information to Hixny, you will be able to see a summary of your visits to the doctor. This type of information might include any medical issues, medications, allergies and hospital discharge instructions.  In the future, as state law allows, you may be able to:

• View laboratory results and radiology reports
• Exchange secure e-mail with your health care team
• Request prescription refills
• Schedule non-urgent appointments

How do I get access to a patient portal?
CVPH will enroll you during your stay at the hospital and provide you with the information you need to log on. When you get home you may visit Patient.Hixny.com, log into the portal and access your health information. If you have an email address, we recommend you update your account using your own email address.

How long do I have access to the portal after discharge?
Once we enroll you, the activation code will be good for 30 days. After 30 days, the code is no longer valid and we would need to re-enroll you. However, your information will not be in the portal until 2 days after discharge. This can be done in person at our Patient Registration Department, either over the phone or in person:

Monday—Friday from 8:00 am- 4:30 pm

Phone: (518) 562-CARE (2273)

Click here to visit the Hixny Patient Portal.