Visiting Hours
Visits from family and friends can play an important role in the healing process.
in effect for health care facilities. Learn more…
CVPH Visitor/ Welcoming Policy
- The new policy welcomes visitors of all ages who must wear a surgical mask while in our facility.
- Support people are welcome to stay through the night with a loved one with prior approval from our nursing staff.
- Visitors of patients who are COVID positive are no longer required to be vaccinated but will be required to wear full personal protective equipment (PPE).
- The screening process at our Main entrances will cease effective Saturday evening, December 10.
Inpatient visitation hours are 8am - 8pm, two visitors at a time.
InpatientEnter through the main hospital lobby until 6 pm. After 6 pm, use the MRI Entrance. |
2 visitors/support persons If patient is COVID+/ PUI/ Quarantine, visitors will wear a N95 mask/respirator, protective eyewear, gown and gloves (provided by the facility) for the duration of the visit in the room. Persons not able or willing to wear the appropriate protective equipment for the duration of their time in the patient room/ building will not be permitted entry or allowed to remain in our facility. |
8 am - 8 pm |
Inpatient: End of Life CareEnter through main hospital lobby |
4 designated visitors/support persons |
24 hours |
Psychiatric UnitsEnter through main hospital lobby |
2 persons ages 12 and older as coordinated by the unit. |
2 - 6 pm |
Women & Children's CenterEnter through main hospital lobby |
2 visitors ages 18 and older OR 1 adult with 2 siblings of the new baby are permitted. 1 support person may stay overnight post-partum. |
24 hours |
Emergency Department:
|
1 support person, 18 years or older Staff will exercise their best clinical judgement in determining when support persons may be temporarily limited. 2 designated support persons (one at a time) for Covid positive, PUI, and quarantine must be able to wear N95, protective eye wear, gown and gloves as provided by the hospital for the duration of their visit. 2 support persons may accompany persons in end-of-life care. Support persons are not able to wait in the waiting room but can join the patient when assigned to a room. |
24 hours |
Emergency Department:
|
2 parents/guardians |
24 hours |
Surgical/Procedural PatientsMain hospital and Ambulatory |
2 support persons
|
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Outpatient Clinic PatientsIncluding diagnostic imaging, laboratory, rehabilitation and FitzPatrick Cancer Center |
2 support persons |
|
Skilled Nursing Facility |
Separate Department of Health regulatory requirements and CVPH policy applies. Contact SNF for the latest policy. |
24 hours |
*All designated support persons are required to follow infection prevention guidelines including remaining masked at all times, following PPE and hand hygiene expectations and maintaining social distancing.
Other Persons coming to CVPH:
- Credit Union Customers: Customers to the credit union must pass the screening checkpoint to enter the building. Customers will go directly to credit union and leave immediately afterwards.
- Outpatient Pharmacy: Customers visiting the CVPH Outpatient Pharmacy must pass the screening checkpoint to enter the building. Customers will go directly to the pharmacy and leave immediately afterwards.
- Vendors, partners, contractors and non-CVPH-employed members of the healthcare team may enter as required and are subject to CVPH staff policies regarding entry, face coverings and vaccination.
Entering the Building
*Please be advised the following entrances are open only during the following times. Please use accordingly based on the day and time you arrive.
- Main Lobby – Open daily from 5am – 6pm
- MRI/North Entrance (Next to the Emergency Department) - Open 5 am - 9:30 pm
(Please use the Emergency Department Entrance outside of this time) - FitzPatrick Cancer Center - Open Monday - Friday 6am - 5pm
- Medical Office Buildings, 206 Cornelia Street - Open 6am - 5pm
- Medical Arts Building, 214 Cornelia Street - Open 7:30am - 4pm
All persons entering the facility must:
- Be free of COVID symptoms. In addition, if you have recently tested positive for COVID, you must have completed a minimum 10 days of isolation, per New York State Department of Health and CDC guidelines. Anyone who meets the criteria for isolation/quarantine due to exposure to COVID-19 may not visit our facilities until completing their isolation/quarantine time period.
- Follow New York State regulations requiring all adults entering any of our facilities to wear a surgical/procedural mask for the duration of their visit. Children age 2 or older who can medically tolerate a mask are also required to wear one while they are with us. While masking is not required by the state for children under the age of 2, CVPH strongly encourages it for this age group if they visit. However, we strongly encourage visitors to avoid bringing children under the age of 2 into our facilities when possible.
- Wear your surgical/procedural mask so that it covers your nose and mouth for the entire time you are in the building, including in your loved one’s room. Anyone not able or willing to wear the appropriate mask for the duration of their time in the building will not be allowed to remain in our facility. No other face coverings will be permitted.
Remember to:
- Wear your mask at all times throughout your visit.
- Social distance – our designated waiting areas and cafeteria have been arranged to support social distancing.
- Wash your hands – take advantage of the hand sanitizer conveniently located throughout the facility.