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About the Patient Experience Council

The Patient Experience Council was designed to help improve the patient’s experience and satisfaction through redesign of our approach to patient care and service delivery. The Council is comprised of thirty CVPH employees and physicians - each with a passion for caring and service to patients.

The Patient Experience Council regularly engages with patients to identify issues and opportunities as well as collect input and garner insight that can leveraged to help shape projects, policies and mindsets that ultimately enhance any aspect of the patient experience.