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Quality & Safety

Everyone at CVPH is committed to providing quality care and maintaining a safe environment at the Medical Center. All of our procedures, protocols and systems are developed for the purpose of producing quality outcomes and safety. We not only closely monitor outcomes, but also compare how we are doing with other organizations across the United States. This applies to both our clinical performance and to the satisfaction of our patients. By comparing how we are doing with others we are able to build from our strengths while focusing on opportunities to improve.

We ask for your support and assistance in our quest for quality and safety. You are an integral part of the team that is working to improve your health. We need your input and cooperation. As important, we ask that if you have doubts or concerns about your care or if you see someone providing care that does something inappropriate or incorrect that you speak up. We always strive for perfection and yet we are human.

If, for any reason, your concerns remain unaddressed, you may contact The Joint Commission at 1-800-994-6610 or on their website to report any concerns or to register complaints.